Terms of Service

1. What JaraStreet is

JaraStreet gives sellers an online shop page where customers can see products, prices and stock, and place orders, usually on WhatsApp. JaraStreet is a software platform. We are not the seller of the goods listed on shops, we don't hold stock, and we don't deliver orders. Each shop is run by its own seller, who is responsible for what they sell.

2. Your account

• You must be at least 18 to open a shop, and give accurate details about yourself and your business.
• Keep your login safe. You're responsible for what happens on your account.
• One person or business may run more than one shop, but each shop must be genuine.

3. What sellers agree to

• Only list goods you have the right to sell, with honest descriptions, photos and prices.
• Deliver what customers order and paid for, as described, and handle returns and complaints fairly.
• Follow Nigerian law, including consumer protection, tax and data protection rules.
• Don't sell anything illegal, counterfeit, stolen, dangerous or adult, or anything a payment provider prohibits (for example weapons, drugs, gambling or financial schemes). JaraStreet is for physical goods.
• Use customers' details only to handle their orders and keep in touch with them, never for spam or anything they didn't expect.

4. Plans and fees

• Free: a shop with up to 15 products, at no cost.
• Pro: paid in advance for one month, three months or a year, at the prices on our pricing page. Pro does not renew by itself. If Pro ends, your shop stays live and nothing is deleted.
• Pro payments are processed by our payment partner, Bachs. Payments for a period already started are not refundable, except where the law requires it or we made a mistake.
• JaraStreet takes no commission on sales.

5. Payments between customers and sellers

Customers pay sellers directly, either on WhatsApp (by whatever method the seller accepts) or, where the seller has switched it on, by card or bank transfer on the shop. Online payments on shops are processed by Bachs into the seller's own Bachs account; JaraStreet does not receive or hold that money. Sellers who take payments this way also agree to Bachs's terms, complete Bachs's identity checks, and pay Bachs's processing fees. Refunds and disputes are covered in our Refunds & disputes page.

6. Your content

You keep ownership of the photos, names and descriptions you upload. You allow us to show them on your shop, on JaraStreet (for example in featured shops) and in images you share, such as Status images. You confirm you have the right to use what you upload.

7. Our rights

We may remove products, hide a shop or close an account that breaks these terms, puts customers at risk, or receives serious complaints. Where we can, we'll tell you why. We may also change features, prices (with notice before your next payment) and these terms; the date at the top shows the latest version.

8. Limits of our responsibility

We work hard to keep JaraStreet running, but it is provided as it is, and it may sometimes be unavailable. We are not responsible for the goods sellers sell, for disagreements between sellers and customers, or for losses that arise from them, as far as the law allows. Nothing in these terms takes away rights you have under Nigerian law that can't be excluded.

9. Contact

Questions or complaints: support@jarastreet.com. These terms are governed by the laws of the Federal Republic of Nigeria.